This Terms Policy (hereinafter referred to as the “Policy”) sets out the terms and conditions that you should abide by when purchasing camping wood stoves (without electronic accessories) and related services using our website. Please read the following policy carefully to ensure that you understand and agree to our terms of sale.
I. Product Information and Purchase
Product Description:
We strive to provide accurate and detailed product descriptions and pictures to ensure that you understand the characteristics and specifications of the camping wood stove you purchase.
Purchase Process:
You can select and purchase camping wood stoves through our website. During the purchase process, you need to provide necessary personal information and payment information to complete the transaction.
Price and Payment:
The product price is subject to the website display. We accept a variety of payment methods and ensure the security of the payment process. Once the payment is successful, we will process your order.
II. Order and Delivery
Order Confirmation:
We will confirm your order as soon as possible after receiving it and notify you of the order status by email or website.
Shipping Time:
We will strive to ship within a reasonable time, but the specific shipping time may vary depending on inventory and logistics arrangements.
Logistics Information:
We will provide logistics tracking information so that you can keep abreast of the shipping status of your order.
- Return and Exchange Policy
Return Conditions:
If the product you received has quality problems or does not match the description, you have the right to apply for a return within a certain period of time after receiving the product.
Return Process:
You need to contact our customer service team to provide the reason for the return and relevant evidence. We will guide you through the return process.
Refund Processing:
Once we receive and confirm the return product, we will process the refund as soon as possible. The refund will be returned to your payment account.
- Use and Responsibility
Product Use:
You should use the camping wood stove correctly in accordance with the product manual and ensure that relevant safety regulations are followed during use.
Liability Exemption:
We are not responsible for any loss or damage caused by improper use or abuse of the product.
- Intellectual Property
Copyright and Trademarks:
All content on the website (including text, images, videos, etc.) is protected by copyright. You may not copy, distribute or modify these contents without our express permission.
User Content: If you post any content (such as comments, reviews, etc.) on our website, you grant us a non-exclusive, transferable license to use, copy, modify, distribute and display such content.
VI. Privacy Protection
Personal Information Protection: We will protect your personal information in accordance with our Privacy Policy. Please refer to our Privacy Policy for more details.
VII. Dispute Resolution
Applicable Law: This policy is governed by and interpreted in accordance with applicable law.
Dispute Resolution: If any dispute arises from this policy or our services, we will strive to resolve it through friendly negotiation. If the negotiation fails, you may submit the dispute to a court of competent jurisdiction for resolution.
VIII. Policy Updates and Modifications
Policy Updates: We may update this policy from time to time to adapt to changes in our business or updates to legal requirements.
Notification Method: We will notify you of policy updates through the website or email. It is recommended that you check this policy regularly to understand the latest terms.
IX. Contact Us
If you have any questions about this policy or need further assistance, please contact us through the contact information on our website.
By continuing to use our website and services, you agree to abide by all the terms and conditions in this policy. We reserve the right of final interpretation of this policy.
